Product Design • Shipped 2025
Simplifying anti-money laundering compliance reporting workflows
- Timeframe
- 4 months
- Role
- UX/UI Designer
- Team
- 3 Software Engineers
- Skills
- Product Design, User Research, Prototyping, Vibe Coding
OVERVIEW
What if compliance reporting were automated, and building reports was as easy as drag and drop?
Quantoflow is a Canadian-based startup that builds software to automate FINTRAC reporting and simplify anti-money laundering (AML) compliance for businesses.
I was the sole designer on this project, where I led the research and design execution of the reporting tool, working with developers to bring it to life.
I was the sole designer on this project, where I led the research and design execution of the reporting tool, working with developers to bring it to life.
PROBLEM
AML compliance processes are time-intensive, outdated, and not always accurate
AML compliance software exists, but it’s inefficient. Specialists often use multiple tools to gather data, manually copy it into reports over 40 pages long, and submit them to FINTRAC.
SOLUTION
Automating reporting to streamline a complex process
I designed a dashboard that streamlines FINTRAC reporting through automated data entry, simplified review, and built-in validation.
Impact
Automating a once manual process
Turned a complex 40+ page process into a fast, intuitive drag-and-drop experience.
Edit and resubmit with ease
Quickly fix FINTRAC-flagged errors and resubmit in just a few steps.
Clear visibility into report stages
Easily track pending, approved, and error states in one place.
IMPACT IN NUMBERS
To date, our software has enabled the reporting of more than $100 million in transactions to FINTRAC, significantly improving compliance efficiency and accuracy.
DISCOVERY
Deepening my understanding of the AML industry and current compliant systems
THE CURRENT STATE
It's a time consuming process!
67% of financial institutions spend 10 hours per week on compliance
There are multiple systems to find information
Outdated UI makes reporting difficult to navigate
Error-prone compliance reporting
Manual compliance leads to a 40% higher error rate compared to automated systems
USER INSIGHTS
Speaking with 20+ industry users to uncover pain points
After speaking with over 20+ AML professionals, I learned that completing a single FINTRAC report often takes hours due to a multi-step process spread across disconnected systems.
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Pull quotes from the user interviews I conducted with AML compliance officers.DESIGN OPPORTUNITY
How can we make filing a 43-page report feel as simple as uploading a file?
Rather than requiring users to manually input dozens of fields, the developers and I reimagined the filing experience by using automation to populate the report once a spreadsheet is uploaded.
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User flow when user uploads and submits their report(s).EXPLORATION
Continuous user conversations guided feature prioritization and revealed friction points
During product development, I consistently gathered feedback from industry professionals and incorporated their insights to refine and improve the designs.
01 - UPLOADING THE DATA SPREADSHEET
Trying different ways to upload a report
I explored different designs for uploading users' spreadsheets. During usability testing, participants found it a lot easier and flexible to drag and drop rather than click a button that opens their documents.
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Initial button iteration from the report upload flow02 - REVIEWING THE REPORT
Ensuring details are accurate before submitting
I played around with different ways to go through the nested report sections via breadcrumbs and a navbar.
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Navbar design to click throughout the report.
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Breadcrumb design to navigate through the report.Instead of overcrowding the navbar, I introduced an accordion to improve information hierarchy and scalability.
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Accordion component to display nested data.FINAL DESIGNS
Simplifying a complex system and significantly reducing case completion time
AUTOMATED REPORTING
Users can mass upload reports using our drag and drop feature
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Our drag and drop feature that makes uploading multiple reports at a time possible.REPORT REVIEW
Review suggestions and reports before submitting to FINTRAC
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Review reports before submitting.SUBMISSION VALIDATION
Users receive a receipt to confirm FINTRAC submission along with a link to view on the FINTRAC portal
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Submission validation receiptERROR VALIDATION
Once reports are reviewed, FINTRAC errors appear in the system so users can correct and resubmit them
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Displaying errors from FINTRAC on our dashboardTIME STUDY
Turning a 10-hour weekly process into a task that takes minutes
To better validate my designs, I did a time study to compare the initial time it takes to fill out a report manually to Quantoflow's automated system.
50:00
02:00
Current systems
Manual Input: 50 minutes per submission on average copying and pasting data manually
Using our tool
Quantoflow Filing: Less than 2 minutes to upload and process the files for all 10 cases
CONCLUSION
Building the foundations of Quantoflow
Working at a startup has taught me a lot about developing a product from end to end. The process wasn't always clear and was often ambiguous. I’ve learned not to be afraid to ask questions, collaborate with developers to solve challenges, and take the initiative to lead user discussions to gain clarity and build a impactful product.
It’s never too late to get more feedback
After each iteration, I made it a priority to return to usability test participants and users for feedback. Their feedback highlighted new usability issues, confusing interactions, and opportunities to simplify the experience.
Foster a collaborative workflow with developers
Especially in a startup environment, it was important to constantly communicate with developers to implement designs and understand the scope, direction, and constraints of each feature.
Progress over perfection
While there was always room to refine my designs, focusing on the highest-impact opportunities helped me stay aligned and keep making progress.
